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Building Rapport with NLP In A Day For Dummies®
1
Table of Contents
5
Introduction
7
What You Can Do in a Day
8
Foolish Assumptions
8
Icons Used in This Book
8
Chapter 1: Pushing the Communication Buttons
11
Introducing the NLP Communication Model
12
Understanding the Process of Communication
15
Giving Effective Communication a Try
26
Chapter 2: Seeing, Hearing and Feeling Your Way to Better Communication
29
Getting to Grips with the Senses
30
Listening to the World of Words
35
Acknowledging the Importance of the Eyes
41
Making the VAK System Work for You
46
Chapter 3: Creating Rapport
49
Knowing Why Rapport is Important
50
Having Basic Techniques for Building Rapport
54
Knowing How to Break Rapport and Why You May Want to
62
Understanding Other Points of View
66
Chapter 4: Where to Go from Here
73
Embracing the NLP Attitude
73
Visiting dummies.com
74
About the Authors
75
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