Patient Engagement - How Patient-provider Partnerships Transform Healthcare Organizations

Patient-oriented approaches to healthcare management have been brought to the fore in recent years, yet this book underlines how even further change is needed in order to fully mobilise the experiential knowledge of patients, and ultimately improve our healthcare systems. With contributions from scholars and patients across the globe, this collection brings together a comprehensive overview of major achievements in patient engagement, analysing political, organizational and clinical contexts. By understanding the concept of care partnership, the authors explore how this patient revolution could transform, improve and innovate the ways in which care services are organized and delivered. Looking closely at the role of new technologies, this timely book will undoubtedly be of use to patients, managers and professionals within the healthcare industry, as well as those researching health policy and organization.




Marie-Pascale Pomey is a Full Professor in the Department of Health Management, Evaluation and Policy at the University of Montreal, Canada, where she is also Co-Director of the Office of Collaboration and Patient Partnership in the Faculty of Medicine. The Chair in technology and advanced modalities assessment at the University of Montreal Health Centre (CR-CHUM), Marie-Pascale's research focuses on the role that patients and their families play in transforming health systems.
Jean-Louis Denis is Professor in the Department of Management, Evaluation and Health Policy, School of Public Health at the University of Montreal, Canada. He holds the Canada Research Chair on health system design and adaptation and is a researcher at CR-CHUM. Visiting Professor in the Department of Management at King's College London, UK, Jean-Louis is Co-Editor of Palgrave's Organizational Behaviour in Healthcare series. He is also an elected member of the Royal Society of Canada, Fellow of the Canadian Academy of Health Sciences, and Fellow of the UK Academy of Social Sciences.
Vincent Dumez is Co-Director of the Office of Collaboration and Patient Partnership in the Faculty of Medicine at the University of Montreal, Canada, and previously studied at HEC Montreal. Living with three chronic diseases for over three decades, and thus a significant user of healthcare services, Vincent has been actively involved in developing the concept of Patient Partnership.